XLN business broadband is a company that offers a wide range of services. It is a telecommunications company that is based in London and is one of the largest providers of broadband to businesses. XLN abides by the Voluntary Code of Practice for Business Broadband Speed. Besides offering a robust service, it also offers a free public Wi-Fi network.
XLN offers a robust service
The UK-based company XLN (sometimes called XLN Telecom) is an independent supplier of business phone lines. It is a small company that focuses on helping smaller businesses. Some of the company’s key products include broadband, telephone and energy services. XLN has a very good reputation when it comes to customer service.
XLN’s business broadband provides superfast speeds to companies with 20 or fewer employees. The company also offers extra features, such as a free router and free public Wi-Fi. They offer three packages to choose from. These vary in price and speed. Typically, they come with an 18-month contract. But, there are some significant discounts to be had during the first year.
XLN has won numerous awards for its customer service. This includes being named Best Contact Centre at the Customer Experience Awards in 2018. In fact, XLN was awarded a gold award for their customer service in the Customer Satisfaction category.
XLN is a company that knows that it needs to provide great customer service. To this end, they have a slew of contact numbers to help with your question or concern. Among these are a customer service call centre, a sales team and a contact number for online support. Most of the company’s customer services are based in Sheffield.
XLN has won numerous online awards for their customer service. For instance, they received a 4/5 average rating on TrustPilot. Not only did XLN receive a great rating, but they have also won several other customer service awards over the past three years.
XLN also offers a ‘Biz Hub’ website, containing a variety of useful tools and articles for business owners. You can check out a speed checker on the website to find out what the fastest available speeds are in your area. Another useful tool is a personalised speed estimate.
XLN is known for its competitive prices. However, if you’re a new business, you might need to spend a little more to get the speeds and services that you need. Thankfully, XLN is more than happy to work with you to get the right package for your company. There are also some excellent discounts for new businesses.
As well as its competitive pricing, XLN has won multiple awards for its service. Some of these include a gold medal for the best contact center and a silver medal for the best customer experience. While these are not necessarily indicative of how well the company’s services actually work, they are a good benchmark for how a provider does things.
In addition to its customer service, XLN provides a number of competitive energy deals. They also offer free guest Wi-Fi and mobile SIMdz. XLN offers a wide range of business services, including card processing machines and water.
It adheres to the Voluntary Code of Practice for Business Broadband Speed
XLN is a broadband provider that has been around since 2002 and caters to smaller businesses. The company was founded by Christian Nellemann, and today claims to have assisted over 700,000 business customers. In addition to its business broadband service, the company offers fibre connections and other services to small to medium sized companies.
Ofcom, the UK’s communications regulator, recently announced a new ‘Code of Practice’ designed to ensure that consumers are given the best possible broadband service. Its aim is to improve the consumer experience by ensuring that providers deliver the most accurate and clear information on the speed and usage limits of their packages.
This Code of Practice is a ‘voluntary’ initiative, and requires providers to deliver accurate and clear information on the speeds and usage limits of their broadband packages. ISPs that sign up have six months to be compliant. However, many have already signed up, and the list includes providers such as Virgin Media, BT and Plusnet.
The code was launched to coincide with an increase in consumer complaints about advertised speeds. A recent survey found that two-thirds of business broadband customers were unhappy with their broadband speeds. Furthermore, some businesses were left confused about the actual speeds they were being offered. Specifically, the code required ISPs to present prospective customers with more accurate ranges of speeds. These ranges must be matched to the 20th and 80th percentiles of similar customer packages.
Ofcom says that the most successful providers will make the changes required to comply with the code over time. In fact, it’s not uncommon for businesses to be disappointed with their broadband speeds after signing a contract. For these businesses, the code may have the effect of making it easier to walk away from a contract.
The main purpose of the code is to ensure that providers give their customers a’minimum speed guarantee’. According to the Code, this guarantee should be “realistic” and “sufficient to allow consumers to carry out normal online activities without excessive lag.” If an ISP fails to meet this’minimum speed guarantee’, they have to honour their contract. Interestingly, this’minimum speed guarantee’ does not apply to dedicated business broadband packages.
Another important element of the code is the’smallest possible maximum’. Ofcom defines this as a speed that is one-sixth of the fastest speed achievable under the conditions of the particular broadband package. This may seem like a dubious claim, but the truth is that it’s not as difficult to achieve as it sounds.
Among the other most important features of the code is the ability for business broadband companies to avoid revealing average speeds. As a result, they can make a more competitive bid in a market that is increasingly filled with unsuitable options.
The code has not yet been tested, but Ofcom said that the requirements of the code would be tested in 2020. While the code is currently only for consumer broadband, it is expected that it will eventually become applicable to business broadband providers.
It offers a free public Wi-Fi service
XLN has been in the telecoms business for more than a decade, supplying a variety of services to small businesses across the UK. It provides phone, broadband, water, and energy services, as well as offering a range of network solutions. The company’s head office is located in Millbank Tower in London, where there are 500 employees.
XLN’s core product is a free public Wi-Fi service, which provides businesses with a simple way to offer free Internet access to their customers. This service is now available to more than 2.5 million registered users, and is expanding rapidly. In October 2016, XLN launched its public Wi-Fi product to a wider audience, providing free Wi-Fi to businesses.
Currently, XLN’s public Wi-Fi has more than 20,000 hotspots across the UK, and the network is set to expand even further in the coming years. The company says it will offer a full free Wi-Fi network to its business broadband customers, and has plans to extend it to every high street in the country. Until now, public Wi-Fi has been owned and operated by big-name retailers and other corporate groups, but XLN hopes to change that.
XLN’s free public Wi-Fi will offer a number of benefits to its customers. First, it gives them a convenient way to offer a secure, high-speed connection to their guests. Secondly, it offers a great way for small businesses to compete with corporate chains, as they can provide a free Internet service to their customers without having to spend a fortune on custom-built solutions. Third, it allows businesses to connect to the internet without having to share passwords. Fourth, the service is easy to install.
XLN’s customer service is excellent. They consistently score high in the TrustPilot customer satisfaction ratings. As a result, they have been awarded several awards for customer service in the past three years. One of their recent wins was a gold award in the Customer Experience Awards for Best Telecoms Company. Other awards include a silver award for Best Contact Centre, and a runner-up in the Best Utilities category.
XLN’s broadband package includes a range of business products. Customers can choose from six different plans with three different advertised speeds. All of the plans come with unlimited calls, and some packages include 500 minutes of international calling time to 36 countries. Additionally, the company also offers mobile SIMdz, which allow users to make and receive calls without having to plug in a mobile phone.
XLN’s broadband service is a popular option amongst business customers. In fact, it’s one of the most comprehensive options for small businesses. XLN’s business broadband is a great choice if you need a secure and reliable connection, but you’re also looking for a competitive deal on energy and gas.